Privacy Policy

EPC Survey Norfolk is committed to protecting your personal data and respecting your privacy.

1. Who We Are

EPC Survey Norfolk provides Domestic Energy Performance Certificates (EPCs) for residential properties across Norfolk and surrounding areas.

2. Information We Collect

We may collect and process the following personal data:

Name

Property address

Email address

Telephone number

This information is provided when you:

Make a booking

3. How We Use Your Information

Your personal data is used to:

Arrange and carry out EPC assessments

Communicate with you about your booking

Provide your EPC certificate and related information

4. Legal Basis for Processing

We process your data under the lawful basis of:

Contract – to provide the EPC service you have requested

Legal obligation – to lodge EPCs on the official government register

5. Sharing Your Information

Your data may be shared with:

The official EPC register (as required by law)

We do not sell, rent, or share your data with third parties for marketing purposes.

6. Data Storage and Retention

Your data is stored securely

We retain your information only as long as necessary for business and legal requirements

7. Your Rights

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data (where applicable)

Object to or restrict processing

To exercise these rights, please contact us using the details below.

8. Contact Details

f you have any questions about this privacy policy or your data:

Phone: 07951 205349

9. Changes to This Policy

We may update this privacy policy from time to time. Any updates will be published on this page.

Last updated: March 2026